Applies to tickets issued on or before:

• January 30, 2023

Impacted travel dates:

• January 31 – February 1, 2023

For travel to/from/through the following cities:

• Austin, TX (AUS)
• Charleston, WV (CRW)
• Cincinnati, OH (CVG)
• Columbus, OH (CMH)
• Dallas- Fort Worth, TX (DFW)
• Dallas- Love Field, TX (DAL)
• Dayton, OH (DAY)
• Fayetteville, AR (XNA)
• Lexington, KY (LEX)
• Little Rock, AR (LIT)
• Memphis, TN (MEM)
• Nashville, TN (BNA)
• Tulsa, OK (TUL)

Event waiver codes*

• Cabin to Cabin Waiver Code: A2D4G
• Change Fee/Basic Economy Cancellation Charge Waiver Code: X3P8T

Used to waive change fee or Basic Economy cancellation charge, if applicable

New travel originates on or before:

• February 4, 2023

New ticket must be rebooked and reissued on or before:

• February 4, 2023

Applies to travel on:

• Delta Mainline
• Delta Connection
• DL marketed/ AFKL operated
• AFKL marketed/ DL operated

Applicable ticket stock:

• DL 006

PNR documentation and waiver placement for all GDSs:

• PNR must be documented with the following OSI message:
  CHANGES PER CUS WINTER WX 30JAN23

Waiver code placement:

• Waiver code should be placed in the ticket designator field if no other ticket designator is being used
• If another ticket designator is being used, place the waiver code in the tour code box
• If the tour code box is already in use, place the waiver code in the first position of the endorsement box

Refunds*
If a customer’s flight is cancelled by Delta due to this event, and no other alternate flights are acceptable, travel agents may refund a totally unused non-refundable ticket(s) through normal ARC/BSP processing.

Partner information
Travel Exception Policies may vary between carriers due to local operational circumstances and limitations. Each of our partners have travel agent resource websites to access the most up to date information and news. Use the links below to access each website:

• Air France - KLM 
• Aeromexico
•  Korean Air 
• Virgin Atlantic

*Additional details

Check Delta Professional for additional details or contact Global Sales Support or Delta Reservations for assistance.

DELTA’S TRAVEL EXCEPTION POLICY MAY CHANGE AT ANY TIME WITHOUT ADVANCE NOTICE.