REFUND GUIDELINES
REBOOKING POLICY GUIDELINES
Policy Updates
As part of our work to ensure compliance with new DOT Passenger Protections, we are extending the validity of eCredits issued to customers who experienced a qualifying disruption to their itinerary between May 16 and Oct. 27, 2024.
Exception Policies
Date(s) of Impacted travel: | 2024 November 05 through 2024 November 07 |
Applicable to tickets issued on or before: | 2024 November 05 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 October 30 through 2024 October 31 |
Applicable to tickets issued on or before: | 2024 October 29 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2023 October 07 through 2025 March 31 |
Applicable to tickets issued on or before: | 2024 October 15 |
Affected Area(s) to/from/through the following: | Tel Aviv, Israel (TLV) |
Exception Policies
Date(s) of Impacted travel: | 2023 October 07 through 2025 March 31 |
Applicable to tickets issued on or before: | 2024 October 15 |
Affected Area(s) to/from/through the following: | Tel Aviv, Israel (TLV) |
Exception Policies
Date(s) of Impacted travel: | 2024 October 07 through 2024 October 24 |
Applicable to tickets issued on or before: | 2024 October 13 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 October 07 through 2024 October 15 |
Applicable to tickets issued on or before: | 2024 October 10 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 October 07 through 2024 October 15 |
Applicable to tickets issued on or before: | 2024 October 09 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 October 07 through 2024 October 10 |
Applicable to tickets issued on or before: | 2024 October 08 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 October 07 through 2024 October 10 |
Applicable to tickets issued on or before: | 2024 October 07 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 October 07 through 2024 October 09 |
Applicable to tickets issued on or before: | 2024 October 06 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 September 28 through 2024 October 31 |
Applicable to tickets issued on or before: | 2024 October 02 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 October 01 through 2024 October 03 |
Applicable to tickets issued on or before: | 2024 September 30 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 September 28 through 2024 October 15 |
Applicable to tickets issued on or before: | 2024 September 30 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 September 28 through 2024 October 01 |
Applicable to tickets issued on or before: | 2024 September 29 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 September 28 through 2024 September 30 |
Applicable to tickets issued on or before: | 2024 September 28 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 September 25 through 2024 September 27 |
Applicable to tickets issued on or before: | 2024 September 26 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 September 27 |
Applicable to tickets issued on or before: | 2024 September 25 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 September 25 through 2024 September 27 |
Applicable to tickets issued on or before: | 2024 September 25 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 September 25 through 2024 September 27 |
Applicable to tickets issued on or before: | 2024 September 24 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 September 25 through 2024 September 27 |
Applicable to tickets issued on or before: | 2024 September 23 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2023 October 07 through 2024 December 31 |
Applicable to tickets issued on or before: | 2024 September 19 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 September 14 through 2024 September 16 |
Applicable to tickets issued on or before: | 2024 September 13 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 September 10 through 2024 September 13 |
Applicable to tickets issued on or before: | 2024 September 11 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 September 10 through 2024 September 11 |
Applicable to tickets issued on or before: | 2024 September 09 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2023 October 07 through 2024 October 31 |
Applicable to tickets issued on or before: | 2024 August 21 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2023 October 07 through 2024 September 30 |
Applicable to tickets issued on or before: | 2024 August 19 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 August 18 through 2024 August 19 |
Applicable to tickets issued on or before: | 2024 August 17 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 August 16 through 2024 August 17 |
Applicable to tickets issued on or before: | 2024 August 14 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 August 15 through 2024 August 16 |
Applicable to tickets issued on or before: | 2024 August 13 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 August 12 through 2024 August 15 |
Applicable to tickets issued on or before: | 2024 August 12 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 August 07 through 2024 August 09 |
Applicable to tickets issued on or before: | 2024 August 07 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2023 October 07 through 2024 September 06 |
Applicable to tickets issued on or before: | 2024 August 05 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 August 05 through 2024 August 07 |
Applicable to tickets issued on or before: | 2024 August 05 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 August 03 through 2024 August 05 |
Applicable to tickets issued on or before: | 2024 August 03 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2023 October 07 through 2024 September 06 |
Applicable to tickets issued on or before: | 2024 July 31 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 July 19 through 2024 July 28 |
Applicable to tickets issued on or before: | 2024 July 23 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 July 19 through 2024 July 23 |
Applicable to tickets issued on or before: | 2024 July 22 |
Affected Area(s) to/from/through the following: | All DL-Operated flights |
Exception Policies
Date(s) of Impacted travel: | 2024 July 19 through 2024 July 22 |
Applicable to tickets issued on or before: | 2024 July 21 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 July 19 through 2024 July 21 |
Applicable to tickets issued on or before: | 2024 July 19 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 July 19 through 2024 July 20 |
Applicable to tickets issued on or before: | 2024 July 19 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 July 19 |
Applicable to tickets issued on or before: | 2024 July 19 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 July 17 through 2024 July 18 |
Applicable to tickets issued on or before: | 2024 July 17 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 July 07 through 2024 July 09 |
Applicable to tickets issued on or before: | 2024 July 05 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 July 01 through 2024 July 07 |
Applicable to tickets issued on or before: | 2024 July 05 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 July 01 through 2024 July 05 |
Applicable to tickets issued on or before: | 2024 July 02 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 July 01 through 2024 July 04 |
Applicable to tickets issued on or before: | 2024 July 01 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 June 30 through 2024 July 01 |
Applicable to tickets issued on or before: | 2024 June 29 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 June 19 through 2024 June 20 |
Applicable to tickets issued on or before: | 2024 June 19 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 June 13 through 2024 June 14 |
Applicable to tickets issued on or before: | 2024 June 12 |
Affected Area(s) to/from/through the following: |
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Policy Updates
As part of our work to ensure compliance with new DOT Passenger Protections, we are extending the validity of eCredits issued to customers who experienced a qualifying disruption to their itinerary between May 16 and Oct. 27, 2024.
Exception Policies
Date(s) of Impacted travel: | 2024 November 05 through 2024 November 07 |
Applicable to tickets issued on or before: | 2024 November 05 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 October 30 through 2024 October 31 |
Applicable to tickets issued on or before: | 2024 October 29 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2023 October 07 through 2025 March 31 |
Applicable to tickets issued on or before: | 2024 October 15 |
Affected Area(s) to/from/through the following: | Tel Aviv, Israel (TLV) |
Exception Policies
Date(s) of Impacted travel: | 2023 October 07 through 2025 March 31 |
Applicable to tickets issued on or before: | 2024 October 15 |
Affected Area(s) to/from/through the following: | Tel Aviv, Israel (TLV) |
Exception Policies
Date(s) of Impacted travel: | 2024 October 07 through 2024 October 24 |
Applicable to tickets issued on or before: | 2024 October 13 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 October 07 through 2024 October 15 |
Applicable to tickets issued on or before: | 2024 October 10 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 October 07 through 2024 October 15 |
Applicable to tickets issued on or before: | 2024 October 09 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 October 07 through 2024 October 10 |
Applicable to tickets issued on or before: | 2024 October 08 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 October 07 through 2024 October 10 |
Applicable to tickets issued on or before: | 2024 October 07 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 October 07 through 2024 October 09 |
Applicable to tickets issued on or before: | 2024 October 06 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 September 28 through 2024 October 31 |
Applicable to tickets issued on or before: | 2024 October 02 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 October 01 through 2024 October 03 |
Applicable to tickets issued on or before: | 2024 September 30 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 September 28 through 2024 October 15 |
Applicable to tickets issued on or before: | 2024 September 30 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 September 28 through 2024 October 01 |
Applicable to tickets issued on or before: | 2024 September 29 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 September 28 through 2024 September 30 |
Applicable to tickets issued on or before: | 2024 September 28 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 September 25 through 2024 September 27 |
Applicable to tickets issued on or before: | 2024 September 26 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 September 27 |
Applicable to tickets issued on or before: | 2024 September 25 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 September 25 through 2024 September 27 |
Applicable to tickets issued on or before: | 2024 September 25 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 September 25 through 2024 September 27 |
Applicable to tickets issued on or before: | 2024 September 24 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 September 25 through 2024 September 27 |
Applicable to tickets issued on or before: | 2024 September 23 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2023 October 07 through 2024 December 31 |
Applicable to tickets issued on or before: | 2024 September 19 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 September 14 through 2024 September 16 |
Applicable to tickets issued on or before: | 2024 September 13 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 September 10 through 2024 September 13 |
Applicable to tickets issued on or before: | 2024 September 11 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 September 10 through 2024 September 11 |
Applicable to tickets issued on or before: | 2024 September 09 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2023 October 07 through 2024 October 31 |
Applicable to tickets issued on or before: | 2024 August 21 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2023 October 07 through 2024 September 30 |
Applicable to tickets issued on or before: | 2024 August 19 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 August 18 through 2024 August 19 |
Applicable to tickets issued on or before: | 2024 August 17 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 August 16 through 2024 August 17 |
Applicable to tickets issued on or before: | 2024 August 14 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 August 15 through 2024 August 16 |
Applicable to tickets issued on or before: | 2024 August 13 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 August 12 through 2024 August 15 |
Applicable to tickets issued on or before: | 2024 August 12 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 August 07 through 2024 August 09 |
Applicable to tickets issued on or before: | 2024 August 07 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2023 October 07 through 2024 September 06 |
Applicable to tickets issued on or before: | 2024 August 05 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 August 05 through 2024 August 07 |
Applicable to tickets issued on or before: | 2024 August 05 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 August 03 through 2024 August 05 |
Applicable to tickets issued on or before: | 2024 August 03 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2023 October 07 through 2024 September 06 |
Applicable to tickets issued on or before: | 2024 July 31 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 July 19 through 2024 July 28 |
Applicable to tickets issued on or before: | 2024 July 23 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 July 19 through 2024 July 23 |
Applicable to tickets issued on or before: | 2024 July 22 |
Affected Area(s) to/from/through the following: | All DL-Operated flights |
Exception Policies
Date(s) of Impacted travel: | 2024 July 19 through 2024 July 22 |
Applicable to tickets issued on or before: | 2024 July 21 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 July 19 through 2024 July 21 |
Applicable to tickets issued on or before: | 2024 July 19 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 July 19 through 2024 July 20 |
Applicable to tickets issued on or before: | 2024 July 19 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 July 19 |
Applicable to tickets issued on or before: | 2024 July 19 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 July 17 through 2024 July 18 |
Applicable to tickets issued on or before: | 2024 July 17 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 July 07 through 2024 July 09 |
Applicable to tickets issued on or before: | 2024 July 05 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 July 01 through 2024 July 07 |
Applicable to tickets issued on or before: | 2024 July 05 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 July 01 through 2024 July 05 |
Applicable to tickets issued on or before: | 2024 July 02 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 July 01 through 2024 July 04 |
Applicable to tickets issued on or before: | 2024 July 01 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 June 30 through 2024 July 01 |
Applicable to tickets issued on or before: | 2024 June 29 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 June 19 through 2024 June 20 |
Applicable to tickets issued on or before: | 2024 June 19 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | 2024 June 13 through 2024 June 14 |
Applicable to tickets issued on or before: | 2024 June 12 |
Affected Area(s) to/from/through the following: |
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1Compared to U.S.-based global airlines operating transoceanic flights: AA and UA. *2023 Delta’s OPC U.S.-based global airlines is defined as Delta, American and United.
2Based on Jan 2023-Dec 2023 statistics for on-time arrival and completion rate as provided by FlightStats for all flights scheduled if DL’s performance were the same on average as other U.S. carriers: Alaska Airlines, American Airlines, JetBlue, Southwest, United Airlines.