General Contact Information   

 

Need Help? e.g. Reservations and Customer Support, SkyMiles Information, Flight Status Information

 

Department/Link

Phone Number

 

Group Sales 

Office Hours - Mon - Fri
8 AM - 8 PM ET
Closed - Sat - Sun
May be closed on U.S. holidays

Domestic
800-532-4777

International
800-337-4777
Excludes Russia Point of Sale

Air France Reservations & Customer Service - U.S.
8 AM - 11 PM ET
Visit AFKL.biz for additional country contacts.

800-237-2747

KLM Reservations & Customer Service - U.S. 

Office Hours 8 AM - 11 PM ET

Visit AFKL.biz for additional country contacts.

 

800-618-0104

 

KLM Reservations for Mexico

Visit AFKL.biz for additional country contacts.

800-266-0049

Japanese, Mandarin, Cantonese, Korean Desk Reservations
7 AM - 11 PM SGT Daily

800-327-2850

Spanish Desk Reservations

800-511-9629

Miscellaneous Listings

 

Department

Number

 

Baggage Information Line
6 AM - 12 AM ET

 

800-325-8224

800 DLCARGO (800-352-2746) 

Delta Vacations - For Travel Agents Only

800-727-1111

Air France KLM- Flying Blue Frequent Flyer Program

800-375-8723

DLCARGO (800-352-2746) - or contact your local Cargo GSA for assistance

Refund Status
8 AM - 7 PM ET Mon - Fri
Closed Sat - Sun and U.S. holidays

Revenue Recovery

collections.delta@delta.com

Sky Bonus Reservations
8:30 AM - 8 PM ET Mon - Fri

877-832-5211 option 1

Sky Bonus Service Center
8:30 AM - 8 PM ET Mon - Fri

877-832-5211 option 2

EUROPE LOCAL CONTACT INFORMATION
BELGIUM
 
Department
Contacts
 
Delta Sales Support

IATA Agency Support Desk (IATA number required)

Trade only, customers should contact Delta's Customer Reservations.

Opening hours: Mon–Fri 09:00-18:00

Tel: +32 (0) 70 222 477

Fax: +31 (0) 20 588 8933

 

 

Baggage Services

Opening hours: Mon – Fri 05:00 - 22:00

Baggage Claims can be submitted using the online form on delta.com.

Track bags or view the status of delayed luggage.

Customer Care

Opening hours:

Mon – Fri 08:00 - 20:00

Sat 09:00 - 17:30

Claims can be submitted using the online form on delta.com.

Tel: +32 70 300 872

Customer Care Online Form

Postal Address:

Delta Europe customer care center

TSA 2135

75564 Paris Cedex 12/ France

Customer Reservations

Opening hours:

Mon – Sat 08:00 - 20:00

Sun 09:00 - 17:30 

Tel: +32 2 620 0183

Email: Websupport@jv1.delta.com

 

Group Sales Department

Opening hours: Mon – Fri 09:00 - 17:30

Tel: +32 70 222 477 / Option 1

Email: mail.groups.beafkldl@airfrance.fr

 

GERMANY
IRELAND
ITALY
 
Department
Contacts
 
Delta Sales Support

IATA Agency Support Desk (IATA number required)

Trade only, customers should contact Delta's Customer Reservations.

Opening hours: Mon – Fri 9am - 6pm

 

Tel: 899 909095 / +31 202 068409*

Fax: +31 205 888 933*

Customer Care

Opening hours:

Mon – Fri 8am-8pm / Sat 9am-5:30pm

Claims can be submitted using the online form on delta.com.

 

 

Tel: +39 02 3859 1451*

Customer Care Online Form

Customer Reservations

Tel: +39 02 3859 1451*

Group Sales Department

Opening hours: Mon – Fri 9am-5:30pm

 

Tel: 899 90 90 95

Email: groups.it@airfrance-klm.email

Refunds

Opening hours:

Mon – Fri 8am-8pm / Sat 9am-5:30pm

Refunds should be processed via BSPLink.

Enquiries regarding a submitted refund request:

 

 

Tel: +39 02 3859 1451

 

Email: EUAgency.delta@delta.com

THE NETHERLANDS
SPAIN
 
Department
Contacts
 
Delta Sales Support

IATA Agency Support Desk (IATA number required)

Trade only, customers should contact Delta's Customer Reservations.

Opening hours: Mon – Fri 09:00am-18:00pm

Tel: + 34 91 375 33 11

 

Baggage Services

Baggage Claims can be submitted using the online form on delta.com.

Track bags or view the status of delayed luggage.

Customer Care

Opening hours:  Mon – Fri 09:00am-18:00pm

Claims can be submitted using the online form on delta.com.

Tel: +34 902 207 090

Tel.: +34 902 222 747

Email: dleurope.pax@swisspost.com 

Customer Care Online Form

Customer Reservations

Opening hours: Mon – Sun 24h

Tel: +34 91 3754146

 

Group Sales Department

Opening hours: Mon – Fri 09:30am-17:00pm

Tel: +34 902 200 316

Email: mail.grupos@esafkldl@airfrance.fr 

SWITZERLAND

*PLEASE NOTE: National standard rates apply from a landline. Rates from mobile networks may vary.

 
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