Assistive devices refer not only to wheelchairs, canes, or crutches, but also include any device that may be necessary to assist a customer with a disability to perform a major life function.

Assistive devices are not counted as any part of the customer’s carry-on baggage allotment. They must however fit in FAA approved onboard locations to be carried on. 

Assistive devices are accepted for transport with the only limitations being aircraft ability to accommodate the device size and battery safety compliance.

Using electrically powered assistive devices on board the aircraft requires prior verification of safety. Please use the Calculate Wheelchair or Assistive Device Fit tool to measure a wheelchair or other assistive device, to verify if an Assistive Device will fit on a Delta aircraft. To verify safety requirements, please contact Global Sales Support or Delta Reservations for assistance.

Delta does not provide any onboard power sources for assistive devices. Delta does allow the transportation of spare lithium ion batteries to power mobility aids, pending certain restrictions. Visit the Policy Library for additional information regarding Batteries.

Customers are allowed to carry medications in a separate bag and should be advised that medications do not need to be left in their checked baggage.

Customers Traveling with PAP Device and Delta’s Face Mask Policy

DOT regulations require that airlines allow customers to use approved C-PAPs, BI-PAPs, or V-PAPs machines.

• In compliance with our onboard mask requirements and to mitigate the risks associated with expelled air, customers using PAP machines must wear a mask that covers their nose, mouth and/or airway (including any exhaust valves) on the device, pap mouthpiece/mask, or tubing with a surgical mask
• Customers with stoma or permanent tracheostomy may use a mask, face covering or gaiter to cover the open airway

Partner Airlines

For partner information, visit the respective partner airlines’ website:

• Air France/KLM  
• Aeroméxico 
• Korean Air 
  
• Virgin Atlantic 

Questions

For questions about a specific assistive device or for information on how to add a request for an assistive device in a customer’s PNR, please contact Global Sales Support or Delta Reservations for assistance.