Debit Memo Information
Travel Agencies are billed for ticketing discrepancies and/or shortages through the Debit Memo process. Below are typical reasons a debit memo may be issued:
- Improper collection of fares
- Penalties
- Undercharges
- Unreported sales
- Credit card rejections
- Commission errors
Procedures
Memo Distribution For BSP Agencies
Agencies that report through BSP can manage debit memos via BSPLink .
Remittance
Travel Agencies are encouraged to quickly review and notify Delta of any disputes or questions. Memos should be submitted for payment through your next sales report.
Note: Payment terms are due upon receipt
Discrepancies
Contact the Collections Department via BSPLink regarding Delta Debit Memo discrepancies. Related documentation may be submitted via email and/or fax.
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General Correspondence |
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Fax Number |
(404) 773-2108 |
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Mailing address
Delta Air Lines Inc.
Revenue Recovery
Department 816
P.O. Box 20706
Atlanta GA 30320-6001
Overnight courier service address
Delta Air Lines Inc.
Revenue Recovery
Department 816
1030 Delta Blvd
Atlanta GA 30320
