Infant Electronic Tickets (ETs)

Delta can receive, accept, and process infant electronic tickets (ETs) issued via other airlines, GDSs, and all system providers that have an Interline Ticket Agreement with Delta that allows infant e-ticketing on Delta-operated flights.

In addition to the Interline Ticket Agreement, each GDS, airline, and system provider will need their technology department to enable their systems to issue infant ETs.

Additional Information

• Airport check-in processes have been enhanced and will no longer require paper infant tickets.
  
• Delta will use industry standard messaging to change the status of the Infant ETs issued by an agency or other airline to indicate FLWN within 24 hours of departure.
  
• Delta will refuse acceptance of an ET from an agency or other airline if the date of birth (DOB) of the infant changed to two years old during the trip. GDSs will receive an error message when this condition is met.
  
• Delta will not accept fully OPEN segment infant ETs. All coupons must have a booked flight segment.
  
• Delta no longer issues paper tickets.  If a ticket needs to be reissued an electronic ticket will be issued.  
  

Contact the GDS or system provider with questions about whether or not an Interline Ticket Agreement exists with Delta that allows infant e-ticketing on Delta-operated flights. 

Domestic Travel

Effective for travel on/after December 12, 2017, Infants traveling on domestic flights within the 50 United States, Puerto Rico and the U.S. Virgin Islands are required to issue a zero value ticket for travel on flights operated by Delta and Delta Connection®, for an infant not occupying a seat.  

Travel agents are asked to:

• Continue to add an infant SSR (INFT) for each lap infant in the PNR to indicate an “infant in arms” is traveling
• Issue an infant eTicket at zero value, for customers traveling on/after December 12, 2017.
  • The process and information needed should be the same as what your GDS requires for issuing infant eTickets on international itineraries.
  • If needed, please refer to your particular GDS Help Desk, as procedures may vary by GDS.
    

In addition:

• Due to FAA safety requirements, one lap-held infant is allowed per one adult passenger.
  
• Infants under two years of age for the entire trip may still travel as a lap held infant at no charge.
  
• If an adult passenger is traveling with two infants, a seat must be purchased for the additional infant.
  
• Infants occupying a seat on domestic flights require a ticket; and pay the applicable fare.

International Travel – Not Occupying a Seat

Infants traveling internationally not occupying a seat will pay 10% of the applicable adult fare plus applicable taxes.

• Regardless of infant fare type, all applicable taxes and surcharges must be collected.
  
• Infants traveling with adults on an upgraded ticket will pay 10% of the adult fare based on the cabin in which they travel.  

Does A Ticket Need To Be Issued?

The following chart identifies if a ticket is required for an infant not occupying a seat:

NOTE: Infant ticket details – If a passenger has purchased a fare and is traveling with an infant, the infant must pay 10 percent of the applicable adult fare, plus applicable taxes. The price of the lap infant fare is based on the lowest current applicable fare in which the adult is booked. Only 1 infant fare is permitted per fare-paying adult. (Note: This means only one lap infant can travel with one adult.) The External Reissue Charge (ERC) does not apply. When an infant is traveling with a non-fare paying passenger, e.g. earned tickets/promotions, or the adult is on a bulk, consolidator, or contract type ticket, then the infant pays 10 percent of the applicable thru fare. It is required to check the fare that applies for ticketing (not the availability of this fare) for an infant ticket at the time of purchase, on the day it's decided to purchase the infant ticket. Do not go back to the date that the adult ticket was issued.

International Travel – Occupying a Seat

Infants occupying a seat on international flights require a ticket and pay the applicable fare and surcharges.

Infant Turns Two Years Old Mid-Trip

If an infant turns two (2) years old during the course of his/her journey, a seat must be purchased for the entire journey. This change in policy is applicable for travel worldwide. If a child’s fare is available for the specified itinerary, customers are eligible to purchase the child’s fare for the entire journey.  However, in the absence of a child’s fare, customers must purchase the regular applicable adult fare.

Surcharges

Delta removed all Q and YQ surcharges from International tickets for infants without a seat. This charge applies to all travel; exit U.S. and International.