Delta eCredits
Delta eCredits are electronic documents that may be applied toward the cost of a Delta ticket and any government-imposed taxes and fees for up to one year from the date they were issued. Electronic ticket vouchers including but not limited to eDBC, eTCV, eMCO, MCV and DTV.
Redemption Guidelines
- Delta eCredits may be redeemed on delta.com, through Global Sales Support,
Delta Reservations, at a Delta City Ticket Office (CTO), General Sales Agent (GSA) or Airport ticketing location worldwide.
- Certain Delta eCredits may be redeemed through a Travel Agency via the GDS. Qualifying eCredits will include redemption instructions for Travel Agents to redeem via the GDS.
- Delta eCredits can only be used toward ticket purchases, exchanges or reissues.
- Depending on the terms and conditions, they may be combinable with other Delta eCerts or eCredits.
- A maximum of three exchange documents (eCredits or unused tickets) may be applied towards a single ticket transaction.
- Only one (1) unused ticket may be exchanged toward a single ticket transaction if using more than one exchange document.
- Example: One unused ticket and two eCredits
- Example: One unused ticket and two eCredits
- A maximum of two eCredits are allowed for award travel transactions.
- Delta eCredits are NOT eligible to be applied toward the purchase of any miscellaneous transactions such as upgrades, Delta Sky Club passes, baggage fees, UMNR, etc.
NOTE: Delta recently updated our Terms and Conditions regarding redemption of Certificates and eCredit via the GDS. To properly close out a certificate or eCredit, the certificate number and redemption code need to be entered in the OSI remark field prior to ticketing. Failure to do so may result in a debit memo.
For complete details, please check the GDS redemption instructions for specific Certificates or eCredit.
Delta eCredit Residual Value
- For eCredits redeemed via delta.com, Delta Sales Support, Delta Reservations, at a Delta City Ticket Office (CTO), General Sales Agent (GSA) or Airport ticketing location, a residual value document will be issued, if the customer does not use the entire value of the Delta eCredit.
- For eCredits redeemed through a Travel Agency via the GDS, if the customer does not use the entire value of the Delta eCredit, they will forfeit the residual value.
Terms and Conditions
To view terms and conditions for a specific Delta eCredit go to www.delta.com/redeem and enter the Certificates or eCredits number and select the continue button.
